I Need Help With...
These are the most common issues we see in IT Support and a few quick steps you can take to resolve them quickly! Please follow these steps before entering a ticket into our support system.
If you can't find your Clever badge
1. Make sure you know your student email address and password.
If you need a password reset, please enter an IT Support Ticket.
2. Log into the device with your student email address and password.
Please enter an IT support ticket in Incident IQ for hardware software issues, including:
• PowerSchool parent login
• Device won't power on
• Touch pad isn't working
• Keyboard is broken or missing keys
• Screen or other physical damage
Other Common Issues
Information About Our Online School Solutions
Visit these solution webpages for information, tutorials, log-ins, and application support:
