I Need Help With...

  • These are the most common issues we see in IT Support and a few quick steps you can take to resolve them quickly!
    Please follow these steps before entering a ticket into our support system.

    Clever logo If you can't find your Clever badge
    1. Make sure you know your student email address and password.
        If you need a password reset, please enter an IT Support Ticket
    2. Log into the device with your student email address and password.


    zoom logo Zoom uses a lot of your device's processing power. The majority of the time connectivity, microphone, speaker, and video issues can be quickly resolved in three simple steps:
         1. Hold down the power button on the device until it completely turns off.
         2. Power the device back on and log in.
         3. Re-join or join a Zoom session.
         If the issue continues after re-booting, please enter an IT Support Ticket.

    Incident IQ logo Please enter an IT support ticket in Incident IQ for hardware software issues, including:
    •  PowerSchool parent login
    •  Device won't power on
    •  Touch pad isn't working
    •  Keyboard is broken or missing keys
    •  Screen or other physical damage

Information About Our Online School Solutions

  • Visit our solution webpages for information, tutorials, log-ins, and application support.

    PowerSchool Schoology Seesaw Clever